May I know the hourly rate, rounded to the nearest hour? The hourly rate may vary depending on the operating system (OS) and the storage space allocated to your instance. Hourly pricing is calculated based on the actual duration your instance remains active, and you are only charged for the time used. For a
Cloud Instance Default Username (Linux) For Linux Cloud Instances, what are the default usernames based on OS? For our Linux-based Cloud Instances, each distribution comes with a default system username that reflects the OS you’re using. Here’s a breakdown of the most common ones: Ubuntu: ubuntu CentOS: centos AlmaLinux: almalinux Rocky Linux: rocky Debian: debian
How to disable object storage? If you wish to disable your Object Storage, please ensure the following conditions are met first: Your bucket is empty (no items stored). Your bucket is set to Public. You have active cloud points. If these conditions are not met, you may encounter the following error messages: Bucket
How to rename project name? At the moment, renaming a project for your Instance is not available. Once a project name has been registered, it will remain permanent until the project is deleted. However, you do have the option to rename your Instance. This allows you to better organize and identify your resources without affecting
Is a domain name included with the Nova Cloud plan? The Nova Cloud plan does not include a domain name by default. Nova Cloud is designed to provide flexible cloud infrastructure resources such as compute, storage, and networking. If you need a domain name for your project, you can easily check availability and register
Project Creation Limit for Cloud Instances How many projects can I create for my cloud instance? You can create as many projects as you want in the IP ServerOne Cloud Portal. There is no limit to the number of projects. However, the actual number of cloud instances you can run across all projects is limited
Instance Creation Limit in the Portal How many instances can I create in the IP ServerOne portal? You can create up to 5 instances by default in our portal. If you require more than 5 instances, you will need to submit a request with valid justification to our support team at: 📧 support@ipserverone.com ⚠️ Important
How to buy additional IP address and add in my Nova Cloud VM? To purchase additional IP addresses for your Nova Cloud VM, please follow these steps: Send an email to our Sales team at sales@ipserverone.com. In your email, kindly include the following details: Your current server IP address Your server ID (SSID) or
Do you offer a dedicated, bare metal, or VPS server with Quad-core CPU, 16 GB RAM, 240 GB SSD, AlmaLinux 8, and a full /24 IP block for clean direct mailing use? Based on the specifications you provided, our Cloud General Opt-C4 plan with cPanel & WHM may be a suitable option. You can view
What is the difference between Cloud Credit and Credit Point? Cloud Credit and Credit Point are both prepaid balances used to pay for NovaCloud services like DNS, cloud instances, and Object storage. The only difference is the name: Cloud Credit was the old name used before 20 August 2024. Credit Point is the new name