Can I transfer a snapshot from MY region to another region? Currently, it is not possible to transfer a Snapshot from one country region to another region in IP ServerOne NovaCloud. Snapshots can only be used within the same country/region environment where they were created. If you need to reuse the data from a
What is the storage size for the NovaGPU provided? When you subscribe to a NovaGPU instance, the storage (volume) size is flexible and configurable based on your requirements. The minimum storage size is 30 GB The maximum storage size is 1,000 GB when subscribing to NovaGPU through the Customer Portal Storage charges are calculated
Is Nova Cloud under AWS? Nova Cloud is IP ServerOne’s own public cloud hosting service, built and operated on IP ServerOne’s infrastructure. It runs on OpenStack technology, providing scalable compute, storage, and networking resources directly from IP ServerOne’s data centers. While Nova Cloud offers cloud features similar to AWS, it is independent from AWS,
How many regions are available for Cloud instances? IP ServerOne’s Nova Cloud instance is available in multiple regions, allowing you to deploy your cloud instances closer to your users for lower latency and improved performance. Currently, you can choose from the following regions when launching a cloud instance: Malaysia-Cyberjaya (MYS1a) Malaysia-Sarawak (MYS3a) Singapore (SGP1a) Hong
What is the disk I/O performance for the Cloud server plan? All IP ServerOne Cloud server plans (NovaCloud) use SSD-based storage. This means your server benefits from fast and reliable disk performance, and disk I/O (IOPS) is already included as part of the storage provided with your cloud instance. SSD storage offers better speed
Can I set up a temporary cloud instance with Windows Server 2025 on Nova Cloud? Yes, Windows Server 2025 is available on Nova Cloud, and you can deploy it on a temporary or short-term basis. For testing or evaluation purposes, you may top up a minimum amount (for example, 50 Cloud Points) via the
Can we migrate an AWS EC2 AMI to IP ServerOne? At this time, IP ServerOne does not support direct migration of an AWS EC2 AMI to our NovaCloud platform as a one-to-one imported image file. Our standard NovaCloud deployment model uses predefined OS images by default, and custom image import is not supported directly
Can I automate the start and stop of my Cloud instance? Currently, IP ServerOne’s NovaCloud platform does not provide a built-in feature to automatically schedule the start or stop of cloud instances. However, you can manually start, stop, or shelve your Cloud instance anytime through the Customer Portal. For your reference, here are the
Does IP ServerOne support using PostgreSQL and allow access via Composer? Yes, IP ServerOne server, including Nova Cloud support the use of PostgreSQL. Depending on your hosting plan, you may need to install and configure PostgreSQL on your server. Once it is set up, you can work with it through Composer, as our environment supports
What is the Disk I/O for the C8 Cloud Server plan? Cloud C8 Server plan (8 vCPU / 30 GB RAM / 350 Mbit/s) provides SSD-based storage with IOPS included as part of the provisioned SSD storage. Kindly refer here: https://www.ipserverone.com/novacloud/#Nova-priceIf you require specific throughput or sustained I/O performance for intensive workloads, we recommend