How much is data transfer outbound? The charges for data transfer (inbound/outbound) depend on the server plan you have subscribed to. By default, all NovaCloud plans include 1 TiB of inbound/outbound data transfer per month at no extra cost. Once your data transfer exceeds the 1 TiB monthly limit, additional charges will apply based
How can I install cPanel on my Nova Cloud server? If you have purchased your NovaCloud server through our Customer Portal (Hourly Cloud), you have the option to purchase a cPanel license directly from IP ServerOne through our Sales Team. Once the license has been arranged, our Technical Team can assist with the cPanel
Instance Console Access Credentials What is the username and password for the instance console? When accessing the Instance Console through the IPServerOne Customer Portal, the required credentials depend on your VPS operating system. Linux VPS Username: Based on the OS image used during deployment: ubuntu – Ubuntu centos – CentOS debian – Debian rocky – Rocky Linux almalinux –
What is the cost if I stop my NovaCloud GPU instance but keep my volume? The cost of a NovaCloud GPU instance when stopped depends on whether you choose to stop or shelve the instance. If you Stop or Close the Instance: You will still be charged for the resources and RAM used, but
General CPU – Storage Upgrade Capability General CPU, is it able to have more storage? Yes, the General CPU instances under our NovaCloud platform support additional storage through volume management features. Each instance allows you to: Attach or detach multiple volumes Resize (extend) existing volumes This means you can easily increase your storage capacity as
My cloud instance has been in “Rebuilding” status for over an hour. Is this normal or is there a technical issue? Under normal circumstances, the “Rebuilding” process for a NovaCloud instance should only take a few minutes to complete. The rebuilding time depends on factors such as the instance size, image type, and overall
What are the differences between General Cloud and RAM-Optimized plans? The General Cloud plan offers a balanced ratio of CPU and memory, making it suitable for most general-purpose workloads such as web servers, application hosting, or email servers. In contrast, the RAM-Optimized plan provides a higher amount of memory compared to CPU power, designed
Do you provide cloud hosting for Linux servers? Yes, we do. With Cloud Nova, our flexible cloud hosting platform, you can easily deploy and manage Linux servers. It offers reliable performance, scalability, and full control, making it suitable for a wide range of workloads. To recommend the best solution, could you please share your server
Can I use IIS Manager on a C2 instance? Yes — you can run IIS and use IIS Manager on a NovaCloud C2 instance if you deploy a Windows Server image on that instance. The C2 flavour (2 vCPU / 7.5 GB RAM) is suitable for small-to-moderate IIS workloads. How it works (what you need
💰 NovaCloud VM Expense Optimization FAQ What should I do to save the expense if I’m not using the VM in NovaCloud? If you’re not actively using your VM in NovaCloud, the best way to reduce your charges is to stop the instance. This action suspends compute billing (CPU & RAM), which helps you save