FAQ: Why do I see the error message “The domain name is pointing to another DNS provider. Any changes that you make will not take effect until you point the domain to the following nameservers”?

Why do I see the error message “The domain name is pointing to another DNS provider. Any changes that you make will not take effect until you point the domain to the following nameservers”? This message appears when the domain is currently pointing to a different DNS provider. Please ensure that you have updated the

FAQ: Will a DNS service be included with a cloud hosting subscription?

Will a DNS service be included with a cloud hosting subscription? A DNS name is not included with the Cloud Hosting plan. However, you may enhance your setup with our DNS Hosting options. For basic requirements, you can consider our Free DNS Hosting, which supports up to 2 DNS records per domain (excluding NS and

FAQ: Why does Cloudflare still show my old nameservers after I updated them?

Why does Cloudflare still show my old nameservers after I updated them?   When you update your nameservers, it can take 24–48 hours (sometimes up to 72 hours) for the changes to fully update across the internet (DNS propagation). Until then, some systems may still display your old nameservers. If it’s been more than 48

FAQ: Is your DNS server down? How to check?

Is your DNS server down? How to check?   If you are unable to access websites, you may wonder if the issue is caused by your DNS server. DNS (Domain Name System) is what translates domain names like google.com into IP addresses so your browser can load the website. Here are some ways to check

FAQ: Can I use two domains under the same DNS plan?

Can I use two domains under the same DNS plan? No, each DNS plan is only valid for one domain. If you would like to manage multiple domains, you will need to subscribe to separate DNS plans for each domain.  

FAQ: Is it possible to manage two domains within a single DNS plan?

Is it possible to manage two domains within a single DNS plan? No, a DNS plan can only be applied to one domain. If you need to manage multiple domains, each domain will require its own DNS plan subscription.

FAQ: How do I bind two DNS records to a single hostname?

📘 Binding Two DNS Records to a Single Hostname How do I bind two DNS records to a single hostname? To bind two DNS records to a single hostname, you are essentially pointing one hostname to two different types of DNS records. This is commonly done when you want both A and MX, or A

FAQ: How to transfer DNS ownership at IP ServerOne?

How to transfer DNS ownership at IP ServerOne? When you transfer a domain between accounts within IP ServerOne, the associated DNS hosting service is also moved—maintaining continuity of your DNS records and preventing service interruptions. Before proceeding, please ensure the receiving account (new owner) has: At least 50 Cloud PointsThis is required to activate Standard DNS hosting in

FAQ: How to access to DNS Hosting?

How to access to DNS Hosting?   Accessing your DNS hosting depends on which name servers your domain is currently pointed to. Your DNS platform may be managed by your domain provider or a separate hosting provider. To determine where your DNS is hosted, check your domain’s name servers through your domain registrar. If your

FAQ: Can I retrieve my previous DNS records after my DNS Hosting plan has been terminated?

Can I retrieve my previous DNS records after my DNS Hosting plan has been terminated? If your DNS Hosting service has been terminated, the associated records are no longer available in our live system and cannot be retrieved directly. For further assistance, you may email support@ipserverone.com to inquire whether recovery is possible from our backup.