Data Center Power Capacity What is the maximum available capacity (Megawatt) in your data center facility? Our CJ1 Data Center in Cyberjaya, Malaysia, is equipped with a robust power infrastructure designed to support high-performance operations. The facility has a total power capacity of 1.5 megawatts (MW), ensuring reliable and continuous power supply for our clients’
How to contact AIMS DC Support center? If you need assistance related to the AIMS DC Support Center, here’s how you can reach out: General Support Requests: You can submit a ticket or send an email to support@ipserverone.com, and our team will be coordinating with the AIMS DC Support Center for further assistance. Visitation Requests:
Where to check booking ID? After submitting your Visitation Request, you can monitor its status under the My Booking section in the Data Center tab of the IP ServerOne Customer Portal. Please note that it may take up to 24 hours to generate your Booking ID (which starts with “IO” followed by numbers), as the
How to request approval for an urgent visitation? For urgency of visitation, you are still required to submit the visitation request in IP ServerOne Customer Portal and ensuring that all details are correct. After submitting your request, create a support ticket to Technical Support or send an email to support@ipserverone.com to request expedited approval
How do I schedule server collection from Data Center? You may submit a data center visitation at IP ServerOne Customer Portal by logging in with your registered email address. If your account has been assigned the Visitation Role, click on “Access Management Mode” in the top bar next to the cart icon to access
How to submit a Data Center visitation request? You can log in to IP ServerOne’s Customer Portal using your registered email address. If your account has been assigned the Visitation Role, click on “Access Management Mode” in the top bar next to the cart icon to access it as a Visitation Role. Once you
How to change date or time for Data Center visitation? Yes, you can modify the date or time of your visitation request as long as it remains in pending status. However, once a booking ID has been generated (which starts with “IO” followed by numbers), any changes to the date or time will no longer
How to check the status of my Data Center visitation request? Once you have submitted your visitation request, you can check the status under My Booking in the Data Center tab of the IP ServerOne Customer Portal. Your Booking ID should start with “IO” followed by numbers. Please note that it may take at
I just submit visitation request, how long the request can be process? The verification and completion of your request typically take at least 24 hours. However, you may check the IP ServerOne Customer Portal from time to time, as it could be processed sooner than expected. Once you receive your booking ID (which starts
What is IP ServerOne efforts in ESG? We are a strong supporter of ESG and green initiatives. Operating our CJ1 data center in a green building and have implemented several measures to reduce energy consumption and carbon dioxide emissions. These measures include separating the hot and cold air streams, operating the reserve capacity on