What is the maximum storage capacity for Object Storage? Our Object Storage plan starts with 250 GiB of included storage at MYR 0.041667 per hour. There is no fixed maximum limit on how much additional storage you can use. You may expand your storage usage freely, and the system will automatically calculate charges based on
Why didn’t my nameservers automatically update after transferring my domain to other provider? When you transfer a domain between providers, only the domain registration moves, not the DNS or hosting settings. According to domain transfer policies, nameservers and DNS records remain unchanged to prevent website or email downtime during the transfer. This means your domain
What is the Disk I/O for the C8 Cloud Server plan? Cloud C8 Server plan (8 vCPU / 30 GB RAM / 350 Mbit/s) provides SSD-based storage with IOPS included as part of the provisioned SSD storage. Kindly refer here: https://www.ipserverone.com/novacloud/#Nova-priceIf you require specific throughput or sustained I/O performance for intensive workloads, we recommend
Need a Windows VPS that supports GPU workloads? Yes, IPServerOne offers Windows VPS with GPU acceleration, designed to deliver high-performance computing for demanding workloads such as AI/ML processing, deep learning, 3D rendering, video encoding, and data analysis. Our GPU servers are powered by NVIDIA technology, providing powerful parallel computing capabilities to ensure smooth and efficient
Looking for Windows VPS with GPU? Yes, IPServerOne offers Windows VPS with GPU acceleration, designed to deliver high-performance computing for demanding workloads such as AI/ML processing, deep learning, 3D rendering, video encoding, and data analysis. Our GPU servers are powered by NVIDIA technology, providing powerful parallel computing capabilities to ensure smooth and efficient performance for
Why cannot change password? Could you please clarify which password you’re trying to change? For example, are you referring to your Customer Portal, email account, console, or server password? Once we have more details, we can assist you better.
Why can’t I see my domain name in my account? No worries! First, check if your domain is registered with IPServerOne. Then, make sure you’re signing in to the right account; sometimes domains are linked to a different email address. Double-check the email you’re using to log in, and if you still can’t find your domain,
How to get my domain registration certificate? While we do not issue a Domain Registration Certificate, however, we can provide a Letter of Domain Registration Confirmation that includes your domain and registrant details. To request this, please email us at cs@ipserverone.com using your registered email address, and our team will assist you.
Why do I see the error message “The domain name is pointing to another DNS provider. Any changes that you make will not take effect until you point the domain to the following nameservers”? This message appears when the domain is currently pointing to a different DNS provider. Please ensure that you have updated the
Can I get support to help me edit my DNS record entries? Yes, you may request assistance from our Technical Support team.Please submit your request through the Customer Portal – Help Center and provide the DNS records that you would like to add or modify. Alternatively, you may email your request to support@ipserverone.com using your