FAQ: Can I get ISO certificate from IP ServerOne?
Can I get ISO certificate from IP ServerOne? Yes, you may raise a support ticket in Customer Portal (portal.ipserverone.com) to request for the certificates.
FAQ: I need data storage with backup
I need data storage with backup At IP ServerOne, we offer reliable data storage solutions with integrated backup options to help ensure your data stays secure and is easily recoverable. Whether you’re looking for cloud infrastructure or a dedicated file management platform, we have solutions tailored for your business. 1. Cloud Hosting We provide two types of
FAQ: How much storage I get for C2 public cloud?
How much storage I get for C2 public cloud? For C2 public cloud subscription, you will get a minimum storage of 50GB. If you wish to get additional storage, it can be added in multiples of 50GB. For any further questions, you may submit a ticket to our Sales team or send in an email
FAQ: Do you provide SLA for Smartermail?
Do you provide SLA for Smartermail? We do not provide SLA for SmarterMail but you may refer to the Master Service Agreement. Click here to be direct to our Master Service Agreement (MSA): https://www.ipserverone.com/terms-and-conditions/
FAQ: Does IP ServerOne offer services for starting a VPS hosting business?
Does IP ServerOne offer services for starting a VPS hosting business? Yes, we do suggest that you may start with Cloud C1 first which then, you may consider upgrading the server specifications as your business grows. You may check out our link here: https://www.ipserverone.com/novacloud/ or if you have any further questions, you can reach out
FAQ: Do you offer short term GPU server rental?
Do you offer short term GPU server rental? IP ServerOne offers two types of GPU servers to suit different needs: Nova GPU (Cloud) servers and Bare Metal GPU servers. Our Nova GPU (Cloud) servers are ideal for users who need flexibility and short-term access. With hourly billing, you can create and delete GPU instances
FAQ: Can I have demo for DRaaS?
Can I have demo for DRaaS? We do not offer a demo for our Disaster Recovery as a Service (DRaaS). However, we can arrange a proper presentation to walk you through the key features, benefits, and how our DRaaS solution works. If you’d like to schedule a presentation, feel free submit your details here: https://www.ipserverone.com/contact-us-via-chat/
FAQ: Will the temporary stop on new .MY domain registrations affect my existing domains or account?
FAQ: Will the Temporary Stop on New .MY Domain Registrations Affect My Existing Domains or Account? A: No, the temporary suspension of new .MY domain registrations will not affect your existing domains or account. If you already own a .MY domain before the suspension, it will continue to function as usual, including its DNS, email, and
FAQ: Transfer ownership of DNS
Transfer Ownership of DNS DNS ownership transfer is closely tied to domain ownership and follows an automated process. Below are the key details you need to know: 1. Cloud Points Requirement: Our DNS hosting operates on a Cloud points-based system. Before registering or becoming the new owner of DNS hosting, it is highly recommended to
FAQ: Do I have grace period if I missed my renewal for Dedicated Server (Bare Metal)?
Do I have grace period if I missed my renewal for Dedicated Server (Bare Metal)? Yes, there is a short grace period if you miss your renewal payment. Here’s how the process works: A tax invoice will be generated 7 days before the expiry date as per our standard SOP. Our payment term is 7