Where is your address? Could you elaborate further on “your address”? Are you referring to IP ServerOne’s office address, an IP address related to your service, or the location of our data center? Once we have the details, we will provide the information accordingly.
How to purchase NovaGPU in Customer Portal. Introduction This guide walks you through the step-by-step guide to purchase and launch a NovaGPU instance using the IP ServerOne Customer Portal. NovaGPU is a GPU as a Service (GPUaaS) offers a range of GPU options allow you to run AI/ML workloads, graphics-intensive applications, high-performance compute tasks, and
What is subscription / service ID? Your subscription / service ID is a unique number assigned to your service, which helps us quickly locate your account details when you contact us. You can usually find it in your Customer Portal or on your billing statement. Usually, our subscription / service ID is in format below:
How to change subscription name from my services in the customer portal? To update the name associated with your subscription, please submit a request by either opening a ticket with our Billing team or sending an email to billing@ipserverone.com. In your request, kindly include your subscription ID and specify the desired name you’d like to
How much is for DNS upgrade? IPServerOne offers four DNS Hosting tiers with the following daily rates: Free DNS: RM 0.00/day Standard DNS: RM 0.14/day Premium DNS: RM 0.50/day Premium Plus DNS: RM 0.99/day To upgrade, simply top up your Cloud Credit and choose your preferred DNS Hosting plan via the Customer Portal. The charges
What is IP ServerOne’s payment method? We offer a variety of convenient payment options to make your transaction smooth and hassle-free: 1. Credit CardSecure and instant payment using major credit cards. 2. Online Banking (FPX)Pay directly from your bank account via FPX for real-time transactions. 3. QR Code PaymentScan and pay using supported e-wallets or
Do IPServerOne have Crypto payment method? We currently do not support cryptocurrency (crypto) as a payment method. However, we offer several convenient and secure payment options to suit your needs, including: Credit Card Online Banking QR Code Payment (e.g., DuitNow) Business Bank Account If you need any assistance with the available payment methods or require
How to convert proforma to real invoice? To convert a proforma invoice to a tax invoice, you may proceed with the payment for the proforma via Customer Portal. Once payment is successfully made, our system will automatically generate a tax invoice for your reference. You can download the tax invoice from your account dashboard under
Do IP ServerOne provide Hybrid Cloud? Yes, IP ServerOne offers Hybrid Cloud. If you are interested to know more, feel free to submit your inquiry here: https://www.ipserverone.com/contact-us-via-chat/ for our Sales team to reach out to you. You may also send in an email to sales@ipserverone.com for further assistance.
Where can I download the SOC 2 doc for 2024? Due to its proprietary and confidential nature, the full SOC 2 Type II report is not publicly available to the general public. However, it can be provided to authorized customers who subscribe to services within the scope of the SOC 2 audit. If you are