Can I visit your Data Center? To maintain the highest level of security, we currently do not offer public tours of our data center. However, if you are one of our colocation customers, you are welcome to submit a visitation request anytime you need to install or remove equipment (at least 24 hours before requested
How to rent a server? At IP ServerOne, we offer both: Colocation – You own the server, and we provide the space to host it at our Data Centre. Bare Metal (Dedicated Server) – We provide a fully dedicated server, hosted and managed by us. If you’re interested to know more or would like assistance
How to request upgrade storage and bandwidth? If you’re using the NovaCloud platform via the portal, you can easily upgrade your storage at any time. Just make sure you have enough Cloud Points in your account to proceed with the upgrade. If your Cloud Points are not sufficient, you may refer to the detailed instructions
Why is bandwidth charged by hour/GiB? NovaCloud uses a pay-as-you-go model, which means you’re only charged based on what you actually use. Bandwidth is calculated per hour and per GiB (gigabyte) to ensure transparent billing. This usage-based approach gives you more control over your costs, especially if your bandwidth needs vary over time. If you
Terraform for NovaCloud Terraform is not supported on NovaCloud, as our API is currently not publicly accessible.
Where can I find the terms that state all data is protected in the cloud? With NovaCloud, your data is automatically safeguarded through a multi-tier backup system designed to ensure reliability and peace of mind: Hourly backups: Kept for the last 15 hours Daily backups: Kept for the last 7 days Weekly backups: Kept for
How are your notable clients for NovaCloud? NovaCloud is trusted by clients across a wide range of industries. Our customers include organizations in education, retail, healthcare, and software development, among others. Each sector benefits from the flexibility, performance, and reliability NovaCloud is known for. We are proud to support both growing businesses and established institutions
What Can You Do with NovaGPU? NovaGPU offers powerful computing capabilities for a wide range of AI and HPC tasks. Here’s how businesses can leverage NovaGPU: Train AI Models: Build and fine-tune large language models (LLMs) and other deep learning frameworks. Real-Time Inference: Run AI-driven applications like chatbots, recommendation engines, and fraud detection systems. Creative
Who Should Use NovaGPU? NovaGPU is designed for anyone interested in AI but doesn’t want the hassle of managing expensive GPU infrastructure. Here’s who will benefit most from NovaGPU: Startups & SMEs: Ideal for businesses starting their AI journey without high upfront costs. AI Developers & ML Engineers: Perfect for training, fine-tuning, or deploying large language
What is the difference between Nova Cloud and Nova AI? While both carry the “Nova” name, Nova Cloud and Nova AI serve very different purposes at IP ServerOne. Nova Cloud is a cloud infrastructure service, and Nova AI is a virtual assistant chatbot designed to help you. Nova Cloud – Scalable Cloud Infrastructure This is