FAQ: Who should I contact for questions about my job application?
Who should I contact for questions about my job application? You can contact to jobs@ipserverone.com for any further question regarding to your job application!
FAQ: Who should I contact to discuss an internship application?
Who should I contact to discuss an internship application? You can send your internship application, including your resume, cover letter, and any supporting documents, to jobs@ipserverone.com and cc c-sv@ag-talent.com. Alternatively, you may submit your details through our Contact Page. Our team will review your application and reach out if a suitable vacancy is available.
FAQ: How do I schedule server collection from Data Center?
How do I schedule server collection from Data Center? You may submit a data center visitation at IP ServerOne Customer Portal by logging in with your registered email address. If your account has been assigned the Visitation Role, click on “Access Management Mode” in the top bar next to the cart icon to access
FAQ: I registered a domain through portal but got a failed registration notification. What should I do next?
I registered a domain through portal but got a failed registration notification. What should I do next? Failed domain registration can happen for several reasons. Below are some common causes and recommended actions to ensure successful registration: 1. Incorrect Information: Errors in registrant details, such as company information or invalid name servers, can prevent
FAQ: How to submit a Data Center visitation request?
How to submit a Data Center visitation request? You can log in to IP ServerOne’s Customer Portal using your registered email address. If your account has been assigned the Visitation Role, click on “Access Management Mode” in the top bar next to the cart icon to access it as a Visitation Role. Once you
FAQ: What is WHOIs privacy protection?
What is WHOIs privacy protection? WHOIS privacy protection helps to block personal information by replacing it with the details of a proxy or privacy service provider, shielding the domain owner’s identity from public view. This measure helps prevent spam, identity theft, and unwanted contacts while still complying with domain registration requirements.
FAQ: Failure to submit termination notice and what to expect.
Failure to submit termination notice and what to expect. Please be aware that if you wish to discontinue your service with IP ServerOne, a termination notice must be submitted at least 30 days prior to the service expiry date. This ensures your service is not auto-renewed and no invoice is generated. If the tax
FAQ: Can I Use a Custom Image to Deploy on NovaCloud Instead of a Predefined Image?
Can I Use a Custom Image to Deploy on NovaCloud Instead of a Predefined Image? Our NovaCloud only supports predefined images by default. If you’re interested in using a custom image, feel free to reach out to our Sales team at sales@ipserverone.com for assistance. Please keep in mind, however, that we will need to
FAQ: How much does snapshot restoration cost, and can I do it myself?
How much does snapshot restoration cost, and can I do it myself? The cost of snapshot restoration starts at MYR350 and varies depending on the data size and time required. Unfortunately, you cannot perform the restoration yourself. However, if you’d prefer to handle it on your own, you can manually create snapshots daily or
FAQ: Can I request a refund for early contract termination?
Can I request a refund for early contract termination? IPSERVERONE practices a non-refund policy. However, you may email billing@ipserverone.com to request a refund, which will be subject to management’s decision.