Do IPServerOne have Crypto payment method? We currently do not support cryptocurrency (crypto) as a payment method. However, we offer several convenient and secure payment options to suit your needs, including: Credit Card Online Banking QR Code Payment (e.g., DuitNow) Business Bank Account If you need any assistance with the available payment methods or require
How to convert proforma to real invoice? To convert a proforma invoice to a tax invoice, you may proceed with the payment for the proforma via Customer Portal. Once payment is successfully made, our system will automatically generate a tax invoice for your reference. You can download the tax invoice from your account dashboard under
Do IP ServerOne provide Hybrid Cloud? Yes, IP ServerOne offers Hybrid Cloud. If you are interested to know more, feel free to submit your inquiry here: https://www.ipserverone.com/contact-us-via-chat/ for our Sales team to reach out to you. You may also send in an email to sales@ipserverone.com for further assistance.
Where can I download the SOC 2 doc for 2024? Due to its proprietary and confidential nature, the full SOC 2 Type II report is not publicly available to the general public. However, it can be provided to authorized customers who subscribe to services within the scope of the SOC 2 audit. If you are
Can I get ISO certificate from IP ServerOne? Yes, you may raise a support ticket in Customer Portal (portal.ipserverone.com) to request for the certificates.
I need data storage with backup At IP ServerOne, we offer reliable data storage solutions with integrated backup options to help ensure your data stays secure and is easily recoverable. Whether you’re looking for cloud infrastructure or a dedicated file management platform, we have solutions tailored for your business. 1. Cloud Hosting We provide two types of
How much storage I get for C2 public cloud? For C2 public cloud subscription, you will get a minimum storage of 50GB. If you wish to get additional storage, it can be added in multiples of 50GB. For any further questions, you may submit a ticket to our Sales team or send in an email
Do you provide SLA for Smartermail? We do not provide SLA for SmarterMail but you may refer to the Master Service Agreement. Click here to be direct to our Master Service Agreement (MSA): https://www.ipserverone.com/terms-and-conditions/
Does IP ServerOne offer services for starting a VPS hosting business? Yes, we do suggest that you may start with Cloud C1 first which then, you may consider upgrading the server specifications as your business grows. You may check out our link here: https://www.ipserverone.com/novacloud/ or if you have any further questions, you can reach out
Do you offer short term GPU server rental? IP ServerOne offers two types of GPU servers to suit different needs: Nova GPU (Cloud) servers and Bare Metal GPU servers. Our Nova GPU (Cloud) servers are ideal for users who need flexibility and short-term access. With hourly billing, you can create and delete GPU instances