Do you provide SLA for Smartermail? We do not provide SLA for SmarterMail but you may refer to the Master Service Agreement. Click here to be direct to our Master Service Agreement (MSA): https://www.ipserverone.com/terms-and-conditions/
Does IP ServerOne offer services for starting a VPS hosting business? Yes, we do suggest that you may start with Cloud C1 first which then, you may consider upgrading the server specifications as your business grows. You may check out our link here: https://www.ipserverone.com/novacloud/ or if you have any further questions, you can reach out
Do you offer short term GPU server rental? IP ServerOne offers two types of GPU servers to suit different needs: Nova GPU (Cloud) servers and Bare Metal GPU servers. Our Nova GPU (Cloud) servers are ideal for users who need flexibility and short-term access. With hourly billing, you can create and delete GPU instances
Can I have demo for DRaaS? We do not offer a demo for our Disaster Recovery as a Service (DRaaS). However, we can arrange a proper presentation to walk you through the key features, benefits, and how our DRaaS solution works. If you’d like to schedule a presentation, feel free submit your details here: https://www.ipserverone.com/contact-us-via-chat/
FAQ: Will the Temporary Stop on New .MY Domain Registrations Affect My Existing Domains or Account? A: No, the temporary suspension of new .MY domain registrations will not affect your existing domains or account. If you already own a .MY domain before the suspension, it will continue to function as usual, including its DNS, email, and
Do I have grace period if I missed my renewal for Dedicated Server (Bare Metal)? Yes, there is a short grace period if you miss your renewal payment. Here’s how the process works: A tax invoice will be generated 7 days before the expiry date as per our standard SOP. Our payment term is 7
I am looking for a DR site or DR as a service Check out our Acorn Recovery as a Service by clicking the link provided: https://www.ipserverone.com/acorn-recovery-as-a-service/ You may also connect to our Sales team here: https://www.ipserverone.com/contact-us-via-chat/ or send in an email to sales@ipserverone.com for further information about DRaaS.
Is there any free trial or free tier for the object storage? Our Object Storage service is designed to be highly affordable, costing only MYR 0.041667 per hour. This includes: 250 GiB of storage 1 TiB of data transfer 20,000 free reads & 2,000 free writes While we do not offer a free trial, the
What plan should I subscribe if I need to use Adobe Dreamweaver and Photoshop? You may explore our Cloud C1 plan at the link below:https://www.ipserverone.com/novacloud/ However, if you are looking a setup includes virtual PC, we recommend reaching out to our Sales team for a tailored recommendation. You can contact them via email at sales@ipserverone.com
May I know RDS pricing? At this time, IP ServerOne does not offer RDS. However, if you have any questions about RDS or need further information, feel free to contact us at sales@ipserverone.com.