Why do I need an e-Invoice?

An e-invoice is required as part of Malaysia’s nationwide initiative to digitalise tax administration and improve business efficiency. The Inland Revenue Board of Malaysia (LHDN) has made e-invoicing mandatory for businesses in phases, covering B2B, B2C, and B2G transactions.

You need an e-invoice for the following reasons:

• Regulatory compliance
  E-invoicing is mandated by the Malaysian government, and businesses must adopt it according to the implementation timeline to avoid penalties or non-compliance issues.
• Improved efficiency and faster processing
  E-invoices eliminate manual paperwork, allowing quicker invoice generation, submission, and validation.
• Better accuracy and reduced errors
  Automated systems minimise human errors in billing and financial records.
• Lower operational and compliance costs
  Digital invoicing reduces administrative workload, printing costs, and storage needs.
• Enhanced transparency and tax reporting
  E-invoices are validated and stored digitally, helping businesses maintain accurate records and comply with tax requirements more easily.

If you require an e-invoice, please first update your Tax Identification Number (TIN) via our Customer Portal. Once your TIN has been updated, you may retrieve the e-invoice from the Customer Portal.

Please note that the e-invoice is typically available within one (1) working day after the tax invoice is generated.

Should you require any assistance, kindly contact our Billing Team at billing@ipserverone.com, and we will be happy to assist you.