FAQ: I need human support now

If you require immediate assistance from a Customer Support representative, you may chat with our live agent through the live chat platform on the IP ServerOne website. Simply select the “Connect with Support Member” option or type “Human” to be connected with our support team. You will be required to provide your name and email address before our live agent can assist you.

If you reach out during working hours, a live agent will assist you immediately. If you contact us after working hours, your request will be escalated as a support ticket, and our technical team will follow up with you via email.

For urgent assistance, you may also contact our 24/7 Technical Support at 03-2026 1688.

Alternatively, if you prefer a callback, you may submit your request through the Customer Portal ticketing platform: https://portal.ipserverone.com