Has the Smart Hand service I requested been completed?
Once your Smart Hand service request has been completed, our team will update the ticket status and provide a completion report or feedback through the Customer Portal or via email notification.
If you haven’t received any updates, you can:
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Log in to your Customer Portal to check the ticket status, or
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Contact our Support Team at support@ipserverone.com for an update on your request.
Our support team will review the progress and provide you with the latest information on your Smart Hand service status.