Failed to generate proforma invoice If you are unable to generate a proforma invoice in the Customer Portal, it may be due to one of the following reasons: The service has expired or is past due A system or session timeout has occurred We recommend logging out of the Customer Portal, logging back in,
Why Your WebSocket Connection to the GPU Server Keeps Disconnecting Here are the most likely reasons for disconnections—and practical solutions: Common Causes & Fixes 1. Idle Timeout from Load Balancers or Proxies Many environments (Cloudflare, Koyeb, etc.) automatically terminate idle WebSocket connections after a set period—often 100–120 seconds, even when the connection appears active. What
IP ServerOne Filesystem Overview Do IP ServerOne data centers use Btrfs or another filesystem? For compatibility and stability, we deploy ext4 or XFS at the server level. These are mature, proven filesystems widely supported across the hosting industry. Meanwhile, our SAN storage infrastructure delivers advanced capabilities such as snapshots, compression, and deduplication at the backend.
Does domain name registration include Whois privacy? WHOIS privacy protection is not automatically included with all domain name registrations. Its availability depends on the domain extension (TLD) you register. It’s also important to note that some domain extensions may not require WHOIS privacy at all, as their WHOIS information is not publicly displayed. This
Where can I request app development support? IP ServerOne does not provide in-house app development services. However, we can refer you to one of our trusted partners who specializes in the type of app you require. Kindly share the details of your app project—such as the platform (web, mobile, or both), required features, and
Do you have a dedicated database? Yes, IP ServerOne provides dedicated database solutions for customers who require a database environment that is fully isolated and tailored to their applications. This ensures you get exclusive access to computing resources without sharing them with other users. A dedicated database offers several key advantages: Optimized Performance: Dedicated
FAQ: Is there any additional cost to add MYSQL? If you subscribe to our server via the Customer Portal under the Nova Cloud hourly plan, there will be no additional charge for MySQL. You can simply top up your Cloud Points and launch an instance directly from the One-Click Application. For step-by-step instructions, please