What qualifications does your technical team hold? Our System Engineer team is certified in key areas like system management, networking, cloud, and data protection. These qualifications help us provide secure, reliable, and high-quality support for your services. Disaster Recovery Certified Expert (DRCE) – Recognizes our engineers’ expertise in disaster recovery planning and execution. Information Technology
🛠️ FAQ: Why Can’t I Install the Latest PHP Version on My Server? I’m trying to latest PHP (PHP 8.x) but it’s not available. Why? If you’re using DirectAdmin and can’t install the latest PHP version (like PHP 8.2), it’s most likely because your server is running an outdated operating system (OS). While DirectAdmin can
Why was my domain flagged for malicious or phishing activity? Your domain may have been flagged because it was found to be involved in suspicious or harmful activity, such as: Hosting phishing content Distributing malware or viruses Redirecting users to unsafe websites Violating WebNIC’s Acceptable Use Policy or applicable laws According to WebNIC’s policy, if
📧 FAQ: Email Cannot Login (cPanel) Why can’t I log in to my email account via cPanel or webmail? There are several common reasons why an email account may fail to log in through cPanel or webmail on our hosting servers. Below are key areas to check: 1. Incorrect Email Address or Password Double-check that