Can I have my Account Manager’s contact number? If you have been assigned a dedicated Account Manager, their contact details would typically be shared with you during your onboarding or via official communication. If you’re unsure or have not received this information, please contact our sales team via email at sales@ipserverone.com, or through our
How much does a custom VPS with specific specs cost? Custom VPS plans are designed to match the specific performance, storage, and technical needs of your business or application. As such, pricing for a VPS with tailored specifications requires further discussion with our Sales Consultant. This allows us to fully understand your requirements and
How and when do you notify customers about scheduled maintenance and service downtime? We provide advance notice of scheduled maintenance or service downtime 7 to 30 working days in advance, depending on the level of criticality. Notifications are sent via email to the primary email address and to any secondary users who have been assigned