Need Assistance from Customer Support (CS)? If you need help from our Customer Support (CS) team, you have several options: Live Chat:If the “Connect with Support Member” option is available, simply select it. If it’s not visible, type “support member” in the chat box and the option will appear. Phone Support:You may call us directly
How to create a new email? The steps to create a new email address depend on the platform you’re using. Below are the instructions for each supported platform: For Smartermail platform: Login to the SmarterMail account using the administrator credentials. Navigate to the Domain Settings. Click New to create new email account and fill up the
Do Your Email Services Support SMTP? ✅ Yes, Our Email Services Support SMTP Our email hosting services fully support SMTP (Simple Mail Transfer Protocol) for sending emails. You can configure it with email clients like Outlook, Thunderbird, or web apps such as WordPress. 🔧 SMTP Configuration Overview SMTP Server: mail.your-domain.com Port Options: 25, 587, or
Can I bring my own license for Windows or other software to the subscribed server? We understand that some customers may prefer to use their own software licenses. You are welcome to bring your own Windows license when subscribing to our Dedicated Server, Private Cloud Hosting, or GPU Server services. However, please note that bringing
Do IPServerOne provide any cloud desktop services? Yes, IP ServerOne offers cloud desktop services with a minimum requirement of 200 users and at least a 1-year contract. If you’re interested and would like to explore this service further, please fill up our contact form at https://www.ipserverone.com/contact-us-via-chat/ so our sales team can get in touch to
How to buy / purchase Nova Cloud instance? You can buy / purchase or subscribe to a Nova Cloud instance through two channels: Customer Portal – for instant setup with hourly billing Sales Team – for customized plans with monthly, quarterly, or yearly subscriptions. Option 1: Purchase via Customer Portal (Hourly Billing) The easiest