Can I choose the data center location for my server? Yes, you can choose the data center location for your server based on your business needs and preferences. IP ServerOne offers server hosting in multiple data centers, including our Tier III-certified CJ1 facility in Cyberjaya, Malaysia, known for its robust security, high availability, and reliable
Is there a minimum contract period for private cloud hosting? Yes, our private cloud hosting requires a minimum commitment of just 1 month — giving you the flexibility to scale based on your needs. We also offer attractive rates for longer-term contracts (quarterly or annually), ideal for businesses looking for stability, cost efficiency, and dedicated
Payment via the Customer Portal failed The payment failure through the Customer portal may be due to several reasons as below: 1. Transaction failed due to incorrect card details, interrupted processing, a need to change payment method, or issues with Business-to-Business payment approval. When you cancel the transaction, you’ll be blocked for making the
Can I change my billing cycle? In many cases, it depends on the service type. Here’s a simple guide to help you understand your options: Domains: The billing cycle is fixed between 1 and 10 years. You can’t go shorter than 1 year or longer than 10 years. SSL Certificates: Currently, we offer 1-year plan
Payment process stuck at the payment gateway or bank website page If the payment process gets stuck at the payment gateway or bank’s website, please check your Customer Portal for any pending transactions. You can go to the Billing & Payment section and click on Pending Transaction. If there is a failed or pending
What should I do if I encounter issues with the payment gateway? If you receive the error message “This transaction is currently being processed” after a failed payment attempt in the Customer Portal, you may cancel the pending transaction before trying again. To do so: Navigate to Billing & Payment on the left-hand panel.
FAQ: How to install NVIDIA driver By default, Debian and Ubuntu uses open-source drivers, which may not fully support all NVIDIA GPU features. The NVIDIA driver is essential for enabling communication between the operating system and the GPU hardware. It’s required to run GPU-accelerated applications, including deep learning frameworks (TensorFlow, PyTorch), CUDA applications, and GPU