Introduction When visiting your website’s homepage, encountering a 403 Forbidden error can be confusing — especially if your server is running, and your domain is pointing correctly. This article explains the common causes behind a 403 error. It also outlines essential steps to diagnose and resolve the issue, focusing on server security practices and configuration
Why is my website showing another website? If your domain is showing the wrong website (such as a different user’s site or a default page), this is often related to IP address mismatches or misconfigured DNS records. The IP address assigned to your domain in the web server must match the A record in
Introduction Login Keys in DirectAdmin allow you to generate secure API or user access tokens without needing to share your actual account password. These keys are useful for automation scripts, third-party integrations, and remote API requests, especially when operating in a secure environment. This guide will walk you through the process of creating a Login
Introduction In a multi-user database environment, it’s crucial to monitor currently running SQL queries to ensure optimal performance, detect long-running or stuck queries, and troubleshoot database issues. This is especially important on shared hosting servers, such as those using DirectAdmin or WHM/cPanel, where multiple websites rely on the same MySQL or MariaDB instance. Prerequisites
Retrieving Default Admin Passwords How to retrieve the default admin password? Default admin passwords vary depending on the application or service in use. Below are common scenarios and methods to retrieve or reset these credentials: 1. NovaCloud Instances Linux Instances: SSH Key Authentication: By default, NovaCloud Linux instances utilize SSH key-based authentication. During instance creation,
Introduction Email authentication is essential for ensuring secure and trustworthy communication. It protects domains from spoofing, phishing, and spam by allowing receiving mail servers to verify that messages are genuinely from the stated sender. Three key technologies are used in modern email authentication frameworks: SPF (Sender Policy Framework), DKIM (DomainKeys Identified Mail), and DMARC (Domain-based
How Can I Get the Latest Installed Certificate for My Wildcard SSL? To retrieve the latest installed certificate for your Wildcard SSL across different environments, follow these steps based on your server type: DirectAdmin, cPanel, Linux, or Windows Server. Retrieving the Latest Wildcard SSL Certificate in DirectAdmin Log into DirectAdmin: Access your DirectAdmin control panel.
Introduction When an email account is suspended, it should not have the ability to send emails. However, in some cases, suspended accounts may still send emails due to pending messages in the mail queue. This guide provides a step-by-step approach to identifying and resolving this issue, ensuring no further unauthorized emails are sent. Prerequisites
Introduction This Knowledge Base article provides a detailed guide for adjusting email quotas within the DirectAdmin control panel using the Evolution Skin interface. Email quotas define the amount of storage allocated to individual email accounts on a server, allowing administrators to control and balance storage usage across multiple accounts. By setting appropriate quotas, administrators can
Introduction This Knowledge Base article provides a detailed guide for adjusting email quotas within the DirectAdmin control panel using the Evolution Skin interface. Email quotas define the amount of storage allocated to individual email accounts on a server, allowing administrators to control and balance storage usage across multiple accounts. By setting appropriate quotas, administrators can