Can my service or orders be reassigned to a new email? Yes, your services can be reassigned to a new email, but the process depends on your request: If you want all services under your current account to use a new primary email, please send a request from your current registered email to cs@ipserverone.com or
Can I transfer my service orders to another email account? May we confirm for service order if you are referring to the services you have purchased under your account, and whether you intend to change the ownership from the current email to another email? If there is only one service under the account, or if
What steps should I take if I have already clicked on a link in a scam or spam email? If you have clicked on a suspicious link, we recommend taking these immediate steps: Do not provide any personal or login information on the page. Change your account passwords right away, especially if you entered any
Introduction Monitoring network usage is an important aspect of managing cloud resources efficiently. To help customers avoid unexpected overage charges or downtime, the Customer Portal provides a built-in alarm system that tracks data transfer usage. By default, every customer account is automatically assigned a network usage alarm. This default alarm is triggered once bandwidth utilization
Introduction Swapping public IP addresses between cloud instances is a common networking operation that helps in minimizing downtime during infrastructure changes, software upgrades, or troubleshooting. This guide outlines the process of swapping IPv4 addresses between instances via the Customer Portal on NovaCloud or NovaGPU. The ability to swap IP addresses is particularly beneficial for users
Introduction This Knowledge Base article provides a simple guide to creating public keys in the IP ServerOne Customer Portal for use with your Cloud Server. Public key authentication allows you to log in securely without using a password, reducing the risk of unauthorized access. Once generated, the public key can be attached to your Cloud
Introduction Importing public keys is a fundamental security practice for managing cloud instances and accessing virtual infrastructure. Public keys enable secure, passwordless authentication when connecting to cloud servers, eliminating the need to rely on traditional password-based logins. The Customer Portal provides a streamlined interface to manage these cryptographic keys without requiring technical support. This guide
Introduction: This guide explains how to delete a public key from the IPSERVEONE Portal. The main reason for removing a public key is that the user no longer requires it for authentication or access purposes. Keeping unused keys in the system can pose potential security risks and create unnecessary clutter. By removing outdated or unused
Introduction API tokens in WHM provide a secure and efficient way to authenticate API requests without relying on the root password. These tokens serve as credentials that grant controlled access to WHM’s API, allowing system administrators, developers, and automation tools to perform a wide range of administrative tasks programmatically. Using API tokens instead of traditional
Introduction The cPanel API is a comprehensive interface that allows developers, system administrators, and hosting providers to programmatically interact with cPanel and WHM services. It enables automation of administrative tasks such as creating email accounts, managing DNS records, provisioning domains, and performing system-level operations without manually accessing the graphical user interface. cPanel offers three primary