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How to Register and Login to your Customer Portal

Introduction The Customer Portal has been redesigned to offer a seamless and intuitive experience, providing customers with a centralized platform to manage all services efficiently. Through the enhanced portal, users can now access billing information, make payments, manage active subscriptions, and oversee their Cloud Instances—all from a single, user-friendly interface. The revamped portal also introduces

Portal Dashboard Overview

Introduction Welcome to the new and improved IPServerOne Customer Portal! 🎉 Designed to enhance your workflow, the dashboard offers a centralized space to manage your services, billing, and support more efficiently. Whether you need to deploy cloud resources, make payments, or submit a support ticket, everything is just a few clicks away.   Dashboard Features

Sharing your contacts list with other users in Smartermail

Introduction SmarterMail offers powerful collaboration features that allow users to easily share their contacts with other users within the same domain. This is particularly useful in business environments where team members require access to shared address books for efficient communication. Once enabled, shared contacts will automatically sync and appear in the recipient’s contact list. This

How to Remove an IP Address in DirectAdmin (Evolution Skin)

Introduction DirectAdmin is a popular hosting control panel that provides administrators with tools to manage server resources, including IP addresses. Efficient IP management is vital for maintaining server organization and preventing configuration conflicts. At times, administrators may need to remove an IP address due to decommissioning, reassignment, or to resolve network issues. Using DirectAdmin’s Evolution

How to Add an IP Address in DirectAdmin (Evolution Skin)

Introduction DirectAdmin allows administrators to manage multiple IP addresses for hosting environments. Adding an IP address in DirectAdmin is a straightforward process that ensures proper allocation of resources for your domains and users. This guide covers the steps for DirectAdmin using the Evolution Skin. Prerequisites Access to DirectAdmin with admin privileges. A valid IP address

Configure Two-Factor Authentication (2FA) as a User in SmarterMail

Introduction Two-Factor Authentication (2FA) enhances account security by requiring users to verify their identity using a secondary method in addition to their password. SmarterMail allows users to configure 2FA to protect their accounts from unauthorized access. This article provides a step-by-step guide on how to enable and configure 2FA for users in SmarterMail.   Prerequisites

How to Enable Two-Factor Authentication (2FA) for a Domain in SmarterMail

Introduction Two-Factor Authentication (2FA) enhances the security of your SmarterMail account by requiring an additional verification step during login. This guide outlines the steps to enable 2FA for a domain in SmarterMail. Prerequisites Administrator access to the SmarterMail domain. SmarterMail version supporting 2FA. A mobile device with an authentication app (e.g., Google Authenticator, Authy). Step-by-Step

Configuring the Outbound Message for a Domain in SmarterMail

Introduction SmarterMail allows administrators to configure outbound messages for specific domains to ensure efficient email delivery. Proper configuration helps in optimizing mail flow and preventing delivery issues. This guide will walk you through the steps required to configure outbound messages for a domain in SmarterMail.   Prerequisites Access to the SmarterMail web interface. Administrator credentials