Can I bring my own license for Windows or other software to the subscribed server? We understand that some customers may prefer to use their own software licenses. You are welcome to bring your own Windows license when subscribing to our Dedicated Server, Private Cloud Hosting, or GPU Server services. However, please note that bringing
Do IPServerOne provide any cloud desktop services? Yes, IP ServerOne offers cloud desktop services with a minimum requirement of 200 users and at least a 1-year contract. If you’re interested and would like to explore this service further, please fill up our contact form at https://www.ipserverone.com/contact-us-via-chat/ so our sales team can get in touch to
How to buy / purchase Nova Cloud instance? You can buy / purchase or subscribe to a Nova Cloud instance through two channels: Customer Portal – for instant setup with hourly billing Sales Team – for customized plans with monthly, quarterly, or yearly subscriptions. Option 1: Purchase via Customer Portal (Hourly Billing) The easiest
Introduction Changing a MySQL user password is an essential task for maintaining database security and ensuring proper access control within your server environment. WHM (Web Host Manager) offers a straightforward interface to update MySQL user credentials without needing to access the command line. This guide will walk you through the steps to securely change a
Introduction Proxmox Virtual Environment (Proxmox VE) is an open-source server management platform that integrates virtualization technologies such as KVM and LXC. It provides a comprehensive web-based interface to manage virtual machines (VMs), containers, storage, and networking, making it ideal for administrators managing infrastructure at scale or in isolated environments. Managing the power state of servers
LinkMail (Email hosting) suspension period If you don’t renew your LinkMail service by the expiry date, the system will follow this suspension lifecycle: Grace Period (Day 1–3 after expiry)You still have time to renew without any service disruption. Suspension (Starting Day 4 after expiry)If payment is not received by the 4th day, the system will
What service do you provide? Here’s a quick overview of what we provide: Cloud Hosting: NovaCloud (public cloud) and Private Cloud solutions NovaGPU: NovaGPU for AI/ML and compute-heavy tasks Backup & Recovery: Cloud backup and disaster recovery services Storage: Object Storage and NovaVault (cloud NAS) Bare Metal Servers: Dedicated physical servers for high performance Security:
Will my data be deleted when my cloud credit reaches 0? Yes, your data may be deleted if your cloud credit runs out and is not topped up in time. Here’s what happens based on the service you’re using: 1. DNS Hosting If you are using your cloud credit for DNS hosting, the service will
Do we provide support for SmarterMail solution? ✅ Yes — full support for SmarterMail is available We offer comprehensive support for SmarterMail across its entire lifecycle—from setup and configuration to troubleshooting and ongoing administration. Our services include: 🛠️ What we offer for SmarterMail Hosted and Managed SmarterMail plans: Personal, Multi‑Tenant & Dedicated via our LinkMail offering.
FAQ: Mail service EXIM currently down? Is EXIM mail service currently down? We haven’t received any official reports stating that our EXIM mail service is down. EXIM is part of our managed infrastructure, and any system-wide outages would be communicated on our status page or via email. To verify: Check the IP ServerOne status page