Introduction The Address Importer feature in cPanel allows you to bulk create email accounts or forwarders by uploading a spreadsheet file in CSV or Excel format. This is especially useful when managing multiple email addresses under a domain, saving time and effort compared to manual creation. Prerequisites Before using the Address Importer, please ensure
FAQ – IP Address Issues 🛠️ What to do if you’re having trouble with your IP address If you’re experiencing IP address issues—such as being blocked, unable to access services, or errors in control panels—here are the steps our support team at IP ServerOne recommends: 🔒 1. Check if your IP is blocked by our
Introduction DirectAdmin is a widely used control panel that simplifies server management tasks. Among its many features is the secure_php option within its CustomBuild system, designed to bolster security by disabling specific PHP functions frequently exploited in malicious scripts. These include functions like exec, system, shell_exec, proc_open, and others. This guide focuses on globally enabling, customizing,
Can I retrieve my previous DNS records after my DNS Hosting plan has been terminated? If your DNS Hosting service has been terminated, the associated records are no longer available in our live system and cannot be retrieved directly. For further assistance, you may email support@ipserverone.com to inquire whether recovery is possible from our backup.
Root / Full Admin Access ✅ Yes — Full login credentials are provided for both NovaCloud and Dedicated Server subscriptions When you subscribe to NovaCloud (subscription-based) or our Dedicated Server offerings, login details—such as usernames and passwords—will be sent to your authorized email upon provisioning. This gives you full root or administrator control. 📧 How
Do you provide f-secure anti virus? Yes, we offer F-Secure antivirus as an add-on service for customers who subscribe to our server plans. If you’re interested, you may fill out our contact form or email us at sales@ipserverone.com. Our sales consultant will get in touch with you to discuss your requirements in detail.
Is it possible to retrieve the previous DNS records for my domain after i changed? Once your DNS records are updated, the previous configurations are overwritten and are no longer stored in our system. As such, we are unable to retrieve earlier DNS settings after any changes have been applied. Alternatively, you may try to
📘 Introduction Monitoring your instance’s bandwidth usage helps ensure you stay within your monthly data transfer limits and avoid overage charges. This guide explains how to check incoming and outgoing data transfer for each instance under NovaCloud via the IPServerOne Customer Portal. ✅ Prerequisites Before you begin, ensure: You have access to IPServerOne Customer Portal.
How to pay using a credit card? You can make payments using a credit card through our Customer Portal. Simply follow these steps: 1. Login to the Customer Portal. 2. Go to Billing & Payment or go to My Services on the left panel. 3. Select the invoices/services that you wish to pay and click
Introduction DomainKeys Identified Mail (DKIM) is an essential email authentication method that helps protect your domain from spoofing and ensures your outgoing emails are trusted by recipient mail servers. By setting up DKIM in DirectAdmin using the Evolution skin, you can digitally sign your domain’s emails, improving email deliverability and reducing the likelihood of messages