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How to Retrieve User’s Password on SmarterMail 10.x

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This tutorial is an example for SmarterMail version 10.x.


Step 1 – Login to SmarterMail domain administrator account and go to Settings > Users:


Step 2 – Select the user by ticking the checkbox, then click “Edit


Step 3 – Next, click on “Show Password” to retrieve the user’s password