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Introduction:

As a cloud infrastructure user, there may be instances where your existing resource allocation restricts your ability to deploy necessary services or secure resources, particularly when encountering a limit on available RAM capacity. RAM resources are a crucial component of compute and performance management within the IP ServerOne environment.

This professional guide outlines the precise steps required to request an increase in your RAM limits within the Customer Portal. This crucial process of scaling your compute resources is managed efficiently through the NovaCloud interface, ensuring that you can initiate resource expansion as soon as additional capacity is needed.

The procedure involves accessing the dedicated Limits section under the NovaCloud menu. By following the structured steps outlined below, you will successfully navigate the Customer Portal to formally submit your capacity expansion request for RAM limits and support your ongoing infrastructural and compute requirements.

Prerequisites:

• The user must have established credentials and active access to the Customer Portal.
• Limit increases are requests not immediate self-service activations that require review.

Step-by-step Guide:

Step 1: Access NovaCloud Services

• On the left-hand navigation menu of the Customer Portal, click on “NovaCloud”.
• This section provides access to your cloud computing resources.

Step 2: Navigate to Limits

• From the expanded NovaCloud menu, click on “Limits”.
• This section allows you to manage restrictions on your provisioned resources.

Step 3: Initiate the Request

• Within the Limits area, locate the section pertaining to RAM and click “Request More”.

Step 4: Enter Request Details and Submit

• You must provide the necessary details for your request:
  1. Key in the Date.
  2. Key in the Contact Number.
  3. Key in Addition details.
  4. Once all details are entered, click “Submit”.

Step 5: Conclude the Process Click Close

• Finally, click “Close” to finish the submission process.

Conclusion:

By successfully following the steps outlined, you have formally submitted your request for an increase to your RAM limits through the Customer Portal. This action ensures that your need for expanded compute capacity is efficiently communicated via the NovaCloud interface.

Should you require any additional assistance or encounter any issues regarding your capacity expansion request, please do not hesitate to reach out to the IPSERVERONE support team at support@ipserverone.com.