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How to Redirect Emails to Another Address using Email Filters in cPanel

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Introduction

This Knowledge Base article provides a concise, step-by-step guide on How to Redirect Emails to Another Address using Email Filters in cPanel. Email redirection is useful when you want to automatically forward specific messages to another email account based on criteria such as sender, subject line, or keywords. This feature is ideal for routing client inquiries to the right department, forwarding important messages to a personal account, or managing multiple email addresses efficiently.

Prerequisite

  • Access to your cPanel login page.

Step-by-Step Guide

Step 1: Log in to cPanel

  • Access and log in to your cPanel account using your username and password.

Step 2: Open Email Filters

  • In the Home page, under Email, click Email Filters.

Step 3: Select Email Account

  • In the Filters by Users table, locate the email account for which you want to create the filter.
  • Click Manage Filters next to the email account.

Step 4: Create a New Filter

  • Click Create a New Filter.
  • Add or Change the filter’s Name, Rules, or Actions as needed.
    1. Filter’s Name: The label for your filter (e.g., Block Promo Emails).
    2. Rules: Conditions that trigger the filter (like sender, subject, or keywords).

Step 5: Configure Actions

  • Under Actions, select Redirect to Email from the dropdown menu.
  • Enter the destination email address in the text field. For example: manager@example.com
  • Click Save to save the filter.

⚠️ Important Note: When you use “Redirect to email,” the original message is forwarded to the specified address, and a copy is also delivered to the original recipient’s inbox.

Step 6: Verify the Changes

  • Check that the filter appears in the Current Filters table and click Edit to check that the current filter’s details reflect the changes you made.

Conclusion

By following these steps, you can redirect emails to another address using Email Filters in cPanel. This automation helps ensure important messages reach the right people or accounts without manual forwarding. Always verify your filter settings to ensure emails are redirected correctly and reach their intended destination.

Should you encounter any issues or have any questions, our support team at IPSERVERONE is always here to assist you. Don’t hesitate to reach out to us at support@ipserverone.com for any help you need.

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