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How to Import Public Key(s) for the Cloud Server in Customer Portal

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Introduction

Importing public keys is a fundamental security practice for managing cloud instances and accessing virtual infrastructure. Public keys enable secure, passwordless authentication when connecting to cloud servers, eliminating the need to rely on traditional password-based logins. The Customer Portal provides a streamlined interface to manage these cryptographic keys without requiring technical support.

This guide explains how to import public keys using the NovaCloud > Public Keys section in the IP ServerOne Customer Portal. This function is essential for VPS and cloud hosting environments, enabling secure access to development environments, production servers, and applications.

Before importing, it is important to ensure you have the correct public key file format. The portal accepts .pub files, so .pem files must first be converted. Once imported, these keys can be used during instance creation or assigned to existing instances for secure SSH access.

Prerequisites

Step-by-step Guide

Step 1: Locate and Access Your Public Key File

If you have a .pem file, you will first have to convert it into a .pub file,

  • Navigate to your .pem file location.
  • Convert file using:
    ssh-keygen -f privatekey.pem -y > publickey.pub

Now that you have your public key files,

  • Navigate to your .pub file location.
  • Display contents using:
    • Command line: Linux/macOS
      cat filename.pub

      or Windows

      type filename.pub
    • Text editor: Open in any plain text editor
  • Copy the entire content

Step 2: Log in to the Customer Portal

https://portal.ipserverone.com/

Enter your username and password to access the portal dashboard.

Step 3: Navigate to Public Keys

Once logged in, use the left-hand navigation menu and click on:

  • Novacloud
  • Then select Public Keys.

Step 4: Paste your key and ‘Import’

Click on IMPORT PUBLIC KEY.

Choose a name for your public key and paste the .pub content. Click IMPORT.

Your public key has been successfully imported. You can now use it to launch instances securely.

Conclusion

Importing public keys through the IP ServerOne Customer Portal is a straightforward process using the NovaCloud > Public Keys interface. This functionality allows users to establish secure, passwordless authentication for their cloud instances without needing technical support. By properly converting key formats and following the import process, users can enhance their infrastructure security and streamline server access management.

For additional security operations such as managing SSH access or configuring instance security groups, refer to related guides within the Customer Portal documentation.

Should you have any inquiries about the guidelines, please feel free to open a ticket through your portal account or contact us at support@ipserverone.com. We’ll be happy to assist you further.