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Introduction

This Knowledge Base article provides a simple, step-by-step guide on How to Forward Unrouted Emails to Your System Account using Default Address in cPanel. Forwarding unrouted emails to your system account consolidates all catch-all messages with your main cPanel account, making it convenient to monitor emails sent to invalid addresses on your domain. Use this guide when you want to manage all unrouted emails directly through your system account.

Prerequisite

• Access to your cPanel login page.

Step-by-Step Guide

Step 1: Log in to cPanel

• Access your cPanel account using your username and password.

Step 2: Open Default Address

• In the Home page, under the Email section, click Default Address.

Step 3: Select Your Domain

• Under the Send all unrouted email for the following domain dropdown menu, select the domain for which you wish to set up email forwarding.

Step 4: Access Advanced Options

• Click Advanced Options to reveal additional forwarding settings.

Step 5: Configure Forward to System Account

• Select the Forward to your system account option.
• This will automatically forward all unrouted emails to your cPanel system account.

Step 6: Save Changes

• Click Change to apply the configuration.

Step 7: Verify Changes

• A confirmation message will appear indicating the default address has been updated.
• Additionally, you may send a test email to an invalid address on your domain to verify that the default address is working as configured.

Conclusion

By following these steps, you can forward unrouted emails to your system account using Default Address in cPanel. This centralizes all catch-all messages in your main cPanel account, making it easier to monitor and manage emails sent to invalid or nonexistent addresses on your domain.