Search Our Database

How to fix cPanel email error : has exceeded the max defers and failures per hour (5/5)

Last updated on |
by

If you getting email bounce back related to the error below:-

Domain example.com has exceeded the max defers and failures per hour (5/5 (100%)) allowed. Message discarded.

1)   Directly login to the cPanel hosting using SSH

2)   Go to the path below:-

/var/cpanel/email_send_limits/track/your_domain_name

After going to the path, you can see the defer file related to the domain by running the following command:

ls -la

To remove all the defer files located in the directory, run the command below:

rm -f *

After that restart the Exim:-

service exim restart