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How to Delete Old Emails from Trash Folder using Email Disk Usage in cPanel

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Introduction

This Knowledge Base article provides a concise, step-by-step guide on How to Delete Old Emails from the Trash folder using Email Disk Usage in cPanel. The Trash folder stores deleted emails temporarily, and these messages continue to consume disk space until they are permanently removed. Using the Email Disk Usage feature, you can efficiently remove emails that are 1 year old or more from your Trash folder to free up storage space.

Prerequisite

  • Access to your cPanel login page.

Step-by-Step Guide

Step 1: Log in to cPanel

  • Access and log in to your cPanel account using your username and password.

Step 2: Open Email Disk Usage

  • In the Home page, under Email, click Email Disk Usage.

Step 3: Select the Email Account

  • From the Account menu, select the email account you want to manage.

Step 4: Locate the Trash Folder

  • In the Mailbox table, find the Trash folder for your email account.
  • Click Manage button next to the Trash folder.

Step 5: Select Old Email Removal Option

  • From the Messages to Delete menu, select 1 year old or more.

⚠️ Important Note:

  • Once emails are deleted permanently, they cannot be retrieved.
  • Make sure you have backed up any important messages before proceeding.

Step 6: Delete the Old Emails

  • Click Delete Permanently to remove all emails that are 1 year old or more from your Trash folder.

Step 7: Verify Deletion

  • A success message confirming successful deletion will appear.
  • Additionally, you may check your email directly to confirm the deletion was successful.

⚠️ Important Note: Deletion of old emails via Email Disk Usage in cPanel only works for emails that are one year old or older.

Conclusion

By following these steps, you can delete old emails from the Trash folder using Email Disk Usage in cPanel. Regularly emptying old messages from your Trash folder helps reclaim storage space and keeps your mailbox organized.

Should you encounter any issues or have any questions, our support team at IPSERVERONE is always here to assist you. Don’t hesitate to reach out to us at support@ipserverone.com for any help you need.

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