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How to Delete Large Emails from Junk Folder using Email Disk Usage in cPanel

Last updated on Dec 17,2025 |

by melissa

Introduction

This Knowledge Base article provides a concise, step-by-step guide on How to Delete Large Emails from the Junk folder using Email Disk Usage in cPanel. Spam emails with large attachments can consume significant storage space in your Junk folder even though they are unwanted messages. Using the Email Disk Usage feature, you can efficiently remove junk emails that are 30MB or larger from your Junk folder to reclaim valuable disk space.

Prerequisite

Access to your cPanel login page.

Step-by-Step Guide

Step 1: Log in to cPanel

Access and log in to your cPanel account using your username and password.

Step 2: Open Email Disk Usage

In the Home page, under Email, click Email Disk Usage.

Step 3: Select the Email Account

From the Account menu, select the email account you want to manage.

Step 4: Locate the Junk Folder

In the Mailbox table, find the Junk folder for your email account.
Click Manage button next to the Junk folder.

Step 5: Select Large Email Removal Option

From the Messages to Delete menu, select 30MB in size or more.

⚠️ Important Note:

Once emails are deleted permanently, they cannot be retrieved.
Make sure you have backed up any important messages before proceeding.

Step 6: Delete the Large Emails

Click Delete Permanently to remove all emails that are 30MB or larger from your Junk folder.

Step 7: Verify Deletion

A success message confirming successful deletion will appear.
Additionally, you may check your email directly to confirm the deletion was successful.

⚠️ Important Note: Deletion of large emails via Email Disk Usage in cPanel only works for emails that are 30MB or larger.

Conclusion

By following these steps, you can delete large emails from the Junk folder using Email Disk Usage in cPanel. Removing large junk messages with attachments is an effective way to quickly free up significant storage space in your mailbox.

Should you encounter any issues or have any questions, our support team at IPSERVERONE is always here to assist you. Don’t hesitate to reach out to us at support@ipserverone.com for any help you need.