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How to Create Volume in Customer Portal

Last updated on Dec 15,2025 |

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by xiangwen

Introduction:

As a Customer Portal user, creating a dedicated persistent Volume is the foundational step necessary to support project-specific persistence and flexible deployment strategies across your cloud infrastructure. This process, executed entirely within the customer portal, ensures data integrity and scalability by preparing storage that can be repurposed for multiple resource types.

Prerequisites:

You must have access to the customer portal.
You must possess sufficient cloud credit/points balance.

Step-by-step Guide:

Step 1: Access NovaCloud

On the left-hand navigation menu of the Customer Portal, click NovaCloud.

Step 2: Navigate to Volumes

From the expanded NovaCloud menu, click Volume.

Step 3: Initiate Volume Creation

Click the create volume button and then choose the create volume option.

Step 4: Define Volume Properties

Key in the desired Name and size for the volume, and subsequently click create.

Important Note ⚠️: Project names can only contain letters, numbers, dashes (-), and underscores (_); special characters and spaces are explicitly not allowed. The volume needs to be at least 10 GB and no more than 1000 GB in size.

Step 5: Confirm Creation

Click view volume to confirm that the resource has been successfully provisioned.

Step 6: Completion

The volume creation process is complete.

Conclusion:

You have successfully created a persistent Volume within the Customer Portal by navigating to NovaCloud and defining the required Name and size. This critical step establishes the foundation for your cloud storage needs.

This volume is now ready to be utilized as a source for launching various compute resources, offering flexibility for both general computing and specialized workloads. These resources include deploying Cloud Instances (NovaCloud), which is described as affordable, reliable, highly secure cloud computing for everyone, as well as specialized GPU Instances (NovaGPU), which provides GPU as a Service for training, fine-tuning, and deploying AI.

Should you encounter any issues during the subsequent deployment phases or have further questions regarding volume configuration or resource launching, our support team is always here to assist you. Don’t hesitate to reach out to us at support@ipserverone.com.