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How to Automatically Move Emails to Trash Folder using Global Email Filters in cPanel

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Introduction

This Knowledge Base article provides a concise, step-by-step guide on How to Automatically Move Emails to the Trash Folder using Global Email Filters in cPanel. Global Email Filters allow you to set up rules that apply across all email accounts in your cPanel. Automatically moving emails to Trash is useful for permanently disposing of emails from known spam sources, unwanted bulk senders, or specific addresses you want to block entirely organization-wide, though deleted emails can typically be recovered from Trash for a limited time.

Prerequisite

  • Access to your cPanel login page.
  • An active email account in your cPanel.

Step-by-Step Guide

Step 1: Log in to cPanel

  • Access and log in to your cPanel account using your username and password.

Step 2: Open Global Email Filters

  • In the Home page, under Email, click Global Email Filters.

Step 3: Create a New Filter

  • Click Create a New Filter.
  • Add or Change the filter’s Name, Rules, or Actions as needed.
    1. Filter’s Name: The label for your filter (e.g., Block Promo Emails).
    2. Rules: Conditions that trigger the filter (like sender, subject, or keywords).

Step 4: Configure Actions

  • Under Actions, select Deliver to Folder from the dropdown menu.
  • Click Browse and select Trash from the folder list.
  • Click Create to save the filter.

⚠️ Important Note: Global Email Filters apply to all email accounts under your cPanel.

 

Step 5: Verify the Changes

  • A successful message will appear to confirm the changes are applied successfully.
  • Check that the filter appears in the Current Filters table and click Edit to check that the current filter’s details reflect the changes you made.

Conclusion

By following these steps, you can automatically move emails to the Trash folder using Global Email Filters in cPanel. This provides a strong filtering method across all your email accounts for messages you want to discard, while still allowing temporary recovery if needed.

Should you encounter any issues or have any questions, our support team at IPSERVERONE is always here to assist you. Don’t hesitate to reach out to us at support@ipserverone.com for any help you need.

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