Search Our Database

How to Automatically Move Emails to Spam Folder using Email Filters in cPanel

Last updated on |
by

Introduction

This Knowledge Base article provides a concise, step-by-step guide on How to Automatically Move Emails to the Spam Folder using Email Filters in cPanel. Email filters help you combat unwanted messages by automatically identifying and moving spam emails to a dedicated Spam folder based on criteria such as sender address, subject patterns, or suspicious content. This keeps your inbox clean while allowing you to review filtered messages before permanent deletion to ensure no legitimate emails were accidentally marked as spam.

Prerequisite

  • Access to your cPanel login page.
  • An active email account in your cPanel.

Step-by-Step Guide

Step 1: Log in to cPanel

  • Access and log in to your cPanel account using your username and password.

Step 2: Open Email Filters

  • In the Home page, under Email, click Email Filters.

Step 3: Select Email Account

  • In the Filters by Users table, locate the email account for which you want to create the filter.
  • Click Manage Filters next to the email account.

Step 4: Create a New Filter

  • Click Create a New Filter.
  • Add or Change the filter’s Name, Rules, or Actions as needed.
    1. Filter’s Name: The label for your filter (e.g., Block Promo Emails).
    2. Rules: Conditions that trigger the filter (like sender, subject, or keywords).

Step 5: Configure Actions

  • Under Actions, select Deliver to Folder from the dropdown menu.
  • Click Browse and select spam from the folder list.
  • Click Create to save the filter.

⚠️ Important Note:The exact folder path may vary depending on your email client and server configuration. Common variations include INBOX.spam, spam, or INBOX/spam. If the filter doesn’t work, check your email folder structure in webmail or your email client.

Step 6: Verify the Changes

  • Check that the filter appears in the Current Filters table and click Edit to check that the current filter’s details reflect the changes you made.

Conclusion

By following these steps, you can automatically move emails to the Spam folder using Email Filters in cPanel. This helps protect your inbox from unwanted messages while keeping them accessible for review. Regularly check your Spam folder to ensure important emails aren’t being filtered incorrectly and adjust your filter rules as needed.

Should you encounter any issues or have any questions, our support team at IPSERVERONE is always here to assist you. Don’t hesitate to reach out to us at support@ipserverone.com for any help you need.

Related Article