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How to Automatically Move Emails to Sent Folder using Email Filters in cPanel

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Introduction

This Knowledge Base article provides a concise, step-by-step guide on How to Automatically Move Emails to the Sent Folder using Email Filters in cPanel. While the Sent folder typically stores outgoing messages you’ve sent, you might want to use filters to move certain incoming emails to this folder for organizational purposes. This can be useful for archiving correspondence that has been completed, storing replies for reference, or implementing specific email management workflows that suit your business needs.

Prerequisite

  • Access to your cPanel login page.
  • An active email account in your cPanel.

Step-by-Step Guide

Step 1: Log in to cPanel

  • Access and log in to your cPanel account using your username and password.

Step 2: Open Email Filters

  • In the Home page, under Email, click Email Filters.

Step 3: Select Email Account

  • In the Filters by Users table, locate the email account for which you want to create the filter.
  • Click Manage Filters next to the email account.

Step 4: Create a New Filter

  • Click Create a New Filter.
  • Add or Change the filter’s Name, Rules, or Actions as needed.
    1. Filter’s Name: The label for your filter (e.g., Block Promo Emails).
    2. Rules: Conditions that trigger the filter (like sender, subject, or keywords).

Step 5: Configure Actions

  • Under Actions, select Deliver to Folder from the dropdown menu.
  • Click Browse and select Sent from the folder list.
  • Click Create to save the filter.

⚠️ Important Note:The exact folder path may vary depending on your email client and server configuration. Common variations include INBOX.Sent, Sent, or INBOX/Sent. If the filter doesn’t work, check your email folder structure in webmail or your email client.

Step 6: Verify the Changes

  • Check that the filter appears in the Current Filters table and click Edit to check that the current filter’s details reflect the changes you made.

Conclusion

By following these steps, you can automatically move emails to the Sent folder using Email Filters in cPanel. While this is an unusual application of email filters, it may suit specific organizational workflows or archiving needs. Consider whether a custom folder might be more appropriate for your use case.

Should you encounter any issues or have any questions, our support team at IPSERVERONE is always here to assist you. Don’t hesitate to reach out to us at support@ipserverone.com for any help you need.

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