Search Our Database

How to Automatically Move Emails to Inbox Folder using Email Filters in cPanel

Last updated on |
by

Introduction

This Knowledge Base article provides a concise, step-by-step guide on How to Automatically Move Emails to the Inbox folder using Email Filters in cPanel. While emails typically arrive in the Inbox by default, this filter is useful when you want to override other filters or rules that might have moved certain messages to different folders. For example, if your spam filter incorrectly moves legitimate emails to the Junk folder, you can create a filter to ensure specific messages always arrive in your Inbox.

Prerequisite

  • Access to your cPanel login page.
  • An active email account in your cPanel.

Step-by-Step Guide

Step 1: Log in to cPanel

  • Access and log in to your cPanel account using your username and password.

Step 2: Open Email Filters

  • In the Home page, under Email, click Email Filters.

Step 3: Select Email Account

  • In the Filters by Users table, locate the email account for which you want to create the filter.
  • Click Manage Filters next to the email account.

Step 4: Create a New Filter

  • Click Create a New Filter.
  • Add or Change the filter’s Name, Rules, or Actions as needed.
    1. Filter’s Name: The label for your filter (e.g., Block Promo Emails).
    2. Rules: Conditions that trigger the filter (like sender, subject, or keywords).

Step 5: Configure Actions

  • Under Actions, select Deliver to Folder from the dropdown menu.
  • Click Browse and select INBOX from the folder list.
  • Click Create to save the filter.

⚠️ Important Note:The order of email filters matters. If you want this filter to override other filters (like spam filters), you may need to drag and drop it to a higher position in the Current Filters list so it runs first.

Step 6: Verify the Changes

  • A successful message will appear to confirm the changes are applied successfully.
  • Check that the filter appears in the Current Filters table and click Edit to check that the current filter’s details reflect the changes you made.

 

Conclusion

By following these steps, you can automatically move emails to the Inbox folder using Email Filters in cPanel. This ensures that important messages always reach your primary inbox, even if other filters might have moved them elsewhere. Adjust the filter order if needed to ensure it runs at the appropriate priority.

Should you encounter any issues or have any questions, our support team at IPSERVERONE is always here to assist you. Don’t hesitate to reach out to us at support@ipserverone.com for any help you need.

Related Article