Why am I unable to renew my DNS Hosting?

DNS Hosting is charged using the credit points in your account. The system deducts the required amount daily based on your selected plan. To avoid any service interruption, please ensure that your credit balance is always sufficient for the daily deduction. If you are unable to renew your DNS Hosting, you may need to top up your credit balance.

Should you experience any issues during the top-up process (such as declined payments, page errors, or loading issues), please contact our Customer Support team at cs@ipserverone.com for further assistance.