Unable to Access ZIP File to Check the Server Login
❓ Why am I unable to access the ZIP file containing my server login credentials?
The ZIP file containing your server login details is secured for your protection. Here’s what you need to know:
🔐 ZIP File is Password-Protected (Password Sent via SMS)
For security reasons, the ZIP file is protected with a password that is sent via SMS to the authorized contact person listed in your service order.
⚠️ Important Note: If you did not receive the SMS or are not the authorized person, please check with your designated contact. If the issue persists, kindly reach out to our support team at support@ipserverone.com for assistance.
📬 Need Help?
If you’re unable to retrieve the ZIP password or facing any issues, please contact us:
- 📧 Email: support@ipserverone.com
- 📞 Phone: +603 2026 1688
- 💬 Live Chat: www.ipserverone.com