Please resume my service as soon as possible
To resume your service quickly, please make sure your payment has been completed.
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If you paid through the Customer Portal:
Your service will be renewed automatically once the payment is successful. No further action is needed. -
If you paid via online bank transfer:
Please forward your payment slip to billing@ipserverone.com so our billing team can assist with the renewal.
If your payment has already been confirmed but your service is still not resumed, please contact us for immediate assistance at 03-2026 1688, submit a ticket through the Customer Portal at https://portal.ipserverone.com/support/ticket/create, or email support@ipserverone.com.