FAQ: I’ve lost access to my email account and my phone number, please help to update the latest email.

If you no longer have access to both the email address and phone number associated with your IP ServerOne account, no worries — we’re here to help you through the update process.

To begin, please send an email to cs@ipserverone.com explaining your situation. Our team will carry out a verification process to confirm your identity, which may include requesting supporting documents for security purposes.

Once the verification is successfully completed, we will proceed to update your email address and contact number in our system.

If you have any questions during the process, feel free to get in touch — we’re more than happy to assist you.