How can I request a longer credit/payment term?

For domain names and SSL certificates, services are strictly prepaid, meaning payment must be completed before the service is registered or renewed. This is because these services are billed immediately by third-party providers at the time of registration or renewal. Once an invoice is issued, payment must be made within 7 days from the invoice date.

However, for other services fully managed by IP ServerOne, such as Cloud, Bare Metal, Colocation, Acorn, and other infrastructure services, you may request a credit or extended payment term during the service subscription process, typically through your assigned account manager.

If you wish to negotiate or request a longer credit/payment term after onboarding, please contact our billing team at billing@ipserverone.com with your request details. Be sure to include the reason for your request and your preferred payment terms.

Please note that all requests are subject to management approval. Our team will review your account and respond with the approval status or any further information required. We will do our best to accommodate your request based on your account history and eligibility.