Does NovaCloud provide backup for email domain hosting?

Yes, NovaCloud does offer backup services, but there are a few important things to note depending on the type of NovaCloud plan you’re using:

1. If you’re using Hourly NovaCloud:

• This plan does not support email-related ports, so it’s not suitable for running email services directly.

• However, the system still includes automated tiered backups:

  • Hourly backups: Retained for the last 15 hours

  • Daily backups: Retained for the last 7 days

  • Weekly backups: Retained for the last 4 weeks

• If you need to retrieve data from a backup, you can request assistance by emailing support@ipserverone.com.
  Please note: Backup restoration under this plan is available, but additional charges (Smarthand charges) may apply.

2. If you’re using NovaCloud Subscription-Based Plan:

• Yes, backups for email domain hosting are supported under this plan.

• The same tiered backup system applies, helping protect your data from unexpected loss.

• Do keep in mind that if you request assistance with restoring backups, SmartHand charges may still apply.

If you’re unsure which plan you’re on or need help choosing the best setup for email hosting and backups, feel free to contact our team by clicking on this link and submit your details: https://www.ipserverone.com/contact-us-via-chat/. We’re happy to assist you through together!