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How to reset password on customer portal


Step 1: To reset the password, click on Forgot Password.

Step 2: Enter User ID/Email Address. Then click on Reset Password.

Step 3: You will receive a Reset Password Request in your email. Click on the link provided in the email and input your new password. 

Note: How to set a secure password:
– Make the password 8 characters or longer
– Don’t use a common phrase
– Use a random password generator (best practice)



Step 4: You will be redirected to the portal login page to login using your new password.