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How to Setup and Manage Auto Renewal Payment Method in Portal

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Ensure a seamless renewal experience by securely storing your payment details for automated billing. Conveniently handle your payment information on our My Payment Method page, simply navigating to your Username and click on My Account

 

 

In the following page, select My Payment Methods.

 

 

 

 

 

In My Payment Method page, you can see the list of cards that you have saved for payments, check on available service(s) tied to each card and delete payment method.

Next, we will show you how to:

  1. Add your card detail for Auto Renewal Billing from My Payment Method page
  2. Assign a service to a credit/debit card to set for Auto Renewal
  3. Remove service assigned for Auto Renewal

1) Add your card from “My Payment Method” page

  • In My Payment Method page, click  +Add Card to register your card.

 

  • Click I Agree.

 

  • Click Proceed To Pay to fill up card details.

 

  • Fill in your card details. In order to ensure the validity of your card, we will apply a charge of MYR 1.01 to it. If the card is valid, the charge will be reversed immediately.

 

2) Assign a service to a credit/debit card to set for Auto Renewal

  • To assign a service to a credit/debit card, go to All Products and select desired service to assign auto renewal and click on Manage.

  • Click Enable Auto Renewal.

  • Choose the desired credit card and click Assign.

  • Click Assign and Okay.

3) Remove service assigned for auto renewal

  • Go to All Products and select the service that you want to disable for auto renewal and click Manage.

  • Click Auto Renewal.

  • Click Turn Off Auto Renewal and Remove.