How to fix missing cPanel admin account in WHM

Introduction In cPanel & WHM, certain usernames such as admin, root, and mysql are considered reserved system usernames. These names are restricted to prevent conflicts with system processes and internal services. Creating a cPanel account using one of these reserved names is unsupported and may result in unexpected behavior, such as the account disappearing from

How to transfer file ownership between users in Linux

Introduction File ownership is a core element of Linux’s permission and security model. Every file and directory in a Linux system is associated with an owner (a user) and a group. Ownership determines who can read, write, or execute a file, making it critical for managing access control in multi-user environments. The system enforces these

How to create a new group in Linux

Introduction In Linux-based systems, groups are a fundamental component of user and permission management. A group is a collection of user accounts that can be granted common access rights to files, directories, and system resources. This simplifies administrative tasks by allowing administrators to manage permissions for multiple users collectively, rather than assigning them individually. Groups

How to Disable a User Account in Linux Without Deleting It

Introduction In Linux system administration, there are situations where it becomes necessary to disable a user account temporarily without deleting it. Disabling an account ensures that the user cannot log in or access system resources, while retaining their files, configurations, group memberships, and historical logs. This approach is particularly useful for handling former employees, suspended

How to Add a New User in Linux Using the Command Line

Introduction Managing users is a fundamental task in Linux system administration. Adding a user allows administrators to assign appropriate permissions, segregate workloads, and secure system access across different team members or applications. This is particularly important in shared environments, servers hosted on cloud platforms, or when setting up automation tasks that require distinct user privileges.

How to Change the IP Address of an Instance in the Customer Portal

Introduction In cloud infrastructure environments, modifying the IP address of a virtual machine (VM) or instance can become necessary for a variety of operational, technical, or security-related reasons. The “Change IP” function within the IPServerOne Customer Portal provides users with the ability to assign a new, unallocated public IP address to an existing instance, replacing

Resolving “Timed Out While Connecting To” Error in FortiClient VPN 7.4.x Using GUI configuration

Introduction In FortiClient VPN version 7.4.x, users frequently encounter the error message “Timed out while connecting to”, particularly when setting up IPsec VPN tunnels. This issue often stems from a mismatch in Phase 1 or Phase 2 configurations between the FortiClient and the FortiGate firewall, particularly in areas like IKE version, mode, encryption, authentication, or