How To Unlock Your Domain From

If you have a domain with that you want to transfer, you will first need to unlock the domain to allow for a domain transfer. To unlock your domain: Log in to your account. Click on the MY DOMAINS button, located on the top right-hand corner. Click the Padlock icon to Lock or

Website is not Accessible: Troubleshooting

Unable to browse to your domain/website? You start up your computer where everything seems to be fine. You open a web browser and try to access your domain (website), and you find that it’s not accessible or with the error ‘Page Not Found’. Follow steps below to check on the issue.   How to Troubleshoot

What is Sender Policy Framework?

Sender Policy Framework, also abbreviated as SPF. SPF is a framework designed to prevent email phishing/forgery. With SPF, if a spammer attempts to send emails with a faked “from” address, the message will be rejected by mail servers that uses SPF verification. An SPF record is a single TXT entry in the DNS for each

How to add DNS record in Plesk

Adding DNS Records in Plesk 1. Log into Plesk. 2. Click on DNS Settings under Web Site to enter the DNS control management page. 3. In the DNS Settings page, click on Add Record. 4. On the Add Record page, click on the drop box to select the DNS record type, then enter the domain

How to create A Subdomain in Plesk

1. Log in to Plesk and click Add Subdomain. 2. This will bring you to a new page where the subdomain name will need to be entered. 3. To secure the subdomain with an SSL, be sure to select the checkbox for Secure the domain with Let’s Encrypt 4. Click on OK, and your subdomain

Setting up MX Records for G Suite using DirectAdmin

1. Login to DirectAdmin and select DNS Management. 2. Delete the default email records (as below).   3. Add the MX Records accordingly. ** The MX Records details can be found at 4. Go back to the front page of DirectAdmin and select ‘MX Records’ under ‘E-Mail Management’. 5. Uncheck the Local Mail Server and

How to change DirectAdmin hostname

Make sure the hostname is valid, whereby the hostname will resolve to an IP address which is your server IP address. Therefore create an A record for a domain/subdomain eg. point to server IP address. 1.) Log into DirectAdmin control panel using admin credential. Go into the “Administrator Settings” page as shown in picture