What is the manager’s role?

The Manager Role in the IP ServerOne Customer Portal is a role with elevated access that allows a user to manage both account settings and other users under a primary account.

A user assigned with the Manager Role can:

• Manage secondary users – add, remove, and assign roles to other users
• Control access permissions – grant or revoke roles for different users
• Set and manage notifications for themselves and other users
• View services under the account via the “My Services” section
• Assist with domain management, including:
  • Name server changes
  • WHOIS updates
  • Domain ownership management

Additionally, users with the Manager Role can utilise the Delegate Access feature to perform actions on behalf of the primary account. Should you encounter any issues when assigning a secondary user using the Manager Role, please contact our Customer Support team at cs@ipserverone.com, and our team will be happy to assist you accordingly.