Search Our Database
How to Redirect Unrouted Emails to Another Account using Default Address in cPanel
Introduction
This Knowledge Base article provides a simple, step-by-step guide on How to Redirect Unrouted Emails to Another Account using Default Address in cPanel. A default address acts as a catch-all that receives emails sent to invalid or nonexistent email addresses for your domain, ensuring no messages are lost due to typos or incorrect addresses. Use this guide when you need to forward all unrouted emails to a specific email address for review and management.
Prerequisite
- Access to your cPanel login page.
Step-by-Step Guide
Step 1: Log in to cPanel
-
Access your cPanel account using your username and password.
Step 2: Open Default Address
- In the Home page, under the Email section, click Default Address.
Step 3: Select Your Domain
- Under the Send all unrouted email for the following domain dropdown menu, select the domain for which you wish to set up email forwarding.
Step 4: Configure Forward to Email Address
- Select the Forward to Email Address option.
- In the Forward to Email Address text box, enter the email address where you want to receive unrouted emails.
Step 5: Save Changes
- Review your settings to ensure the correct email address is entered.
- Click Change to apply the configuration.
Step 6: Verify Changes
- A confirmation message will appear indicating the default address has been updated.
- Additionally, you may send a test email to an invalid address on your domain to verify that the default address is working as configured.
⚠️ Important Note:
- The default address may receive messages for your existing email addresses if they contain typos. For example, if your email address is user@example.com but a sender uses user_1@example.com, the default address will receive it.
- If spammers target your domain and you forward mail to a default address, that address may receive a large amount of spam.
- Domain forwarders override the domain’s default address.
- Check your default address regularly to avoid missing important messages sent to misspelled addresses.
Conclusion
By following these steps, you can redirect unrouted emails to another account using Default Address in cPanel. This ensures that emails sent to invalid or nonexistent addresses on your domain are captured and forwarded to a monitored email account, preventing message loss due to addressing errors.
Should you encounter any issues or have any questions, our support team at IPSERVERONE is always here to assist you. Don’t hesitate to reach out to us at support@ipserverone.com for any help you need.