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Introduction:

In an era where cybersecurity is a top priority for businesses, fortifying your Customer Portal account with Two-Factor Authentication (2FA) is a vital step in protecting your managed infrastructure. By choosing Email Authentication, you add a secondary verification layer that requires a time-sensitive code sent directly to your registered email address, ensuring that only authorized users can manage sensitive resources like NovaCloud instances, GPU Servers, and billing data.

This security feature is managed directly within the portal’s “Account Security” section. Activating this method provides a balanced approach to security and accessibility, requiring you to verify your identity with your primary password before linking your account to the email verification system. Implementing 2FA aligns your account with professional security standards and ensures your Email Hosting and cloud services remain shielded from unauthorized access.

Prerequisites:

• You must have an active, registered account and be successfully logged into the IP ServerOne Customer Portal.
• You must have immediate access to the registered email address associated with your portal account.

Step-by-step Guide:

Step 1: Access User Profile

• Click on the User icon or name located in the Customer Portal interface.

Step 2: Enter Account Settings

• Select “My Account” from the dropdown menu to view your personal profile.

Step 3: Navigate to Security

• Click on the “Account Security” tab to manage your login protection settings.

Step 4: Initiate 2FA Setup

• Click the button labeled “Setup Two-Factor Authentication” to begin the process.

Step 5: Select Method

• Choose “Email Authentication” from the available secondary verification options.

Step 6: Verify Identity

• Key in your account password
• Click confirm to authorize the security changes.

Step 7:  Enter Verification Code

• Retrieve the time-sensitive verification code sent to your registered email, enter it in the portal, and click “Verify.”

Step 8: Confirm Activation

• Click “Okay” to finalize the setup once the verification code is accepted.

Step 9: Completion

•  A success message will appear; the IP ServerOne team will also send a confirmation email to your registered address.

Conclusion:

By successfully enabling Two-Factor Authentication (2FA) via Email, you have implemented a robust secondary defense for your Customer Portal account. This proactive measure ensures that your critical business infrastructure—including NovaCloud instances, GPU Servers, and Email Hosting—is shielded by more than just a standard password, aligning your account with modern cybersecurity standards.

To maintain the integrity of your newly secured access, please keep the following in mind:

• Final Confirmation: The activation is complete only after the system accepts your verification code and you click “Okay.” You should receive a final confirmation email from the IP ServerOne team to verify the change.
• Infrastructure Protection: With Email 2FA active, any attempt to access your billing data or cloud configurations will require access to your registered email, providing deliberate administrative control over your virtual data centers.
• Technical Support: If you lose access to your device or experience synchronization errors during the setup, you can contact the support team at support@ipserverone.com or call the 24×7 Hotline at +603 2026 1688.