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Introduction

This Knowledge Base article provides a concise, step-by-step guide on How to Copy Emails to Spam Folder in Roundcube Webmail. Copying emails to the Spam folder can be useful for training purposes or documentation while maintaining the original message in its current location. Use this guide when you need to create a duplicate of a suspicious email in the Spam folder for analysis or record-keeping.

Prerequisite

• Access to your Roundcube Webmail login page.

Step-by-Step Guide

Step 1: Log in to Roundcube Webmail

• Visit the webmail login page (e.g., https://webmail.yourdomain.com).
• Enter your email address and password, then click Login .

Step 2: Locate the Original Folder

• Navigate to the folder containing the email you want to copy (e.g., Inbox).

Step 3: Select the Email to Copy

• Locate the email message you wish to copy to the Spam folder.
• You can select multiple emails.

Step 4: Copy the Email to Spam Folder

• Click More button at the top right of the page.
• Click Copy to button from the dropdown options.
• Click Spam to copy the selected email(s) to the Spam folder.

Step 5: Verify the Email Was Copied

• Successful message will appear confirming the email has been copied to the Spam folder.
• Additionally, you may click on the Spam folder in the left sidebar and locate the email you just copied in the folder, the email should now appear both in the Spam folder and its original folder.

Conclusion

By following these steps, you can copy emails to the Spam folder in Roundcube Webmail. This is useful for keeping a record of spam emails for training or analysis purposes while maintaining the original in its current folder. Note that copying to Spam does not automatically mark the original as spam.

Should you encounter any issues or have any questions, our support team at IPSERVERONE is always here to assist you. Don’t hesitate to reach out to us at support@ipserverone.com for any help you need.