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Introduction

This Knowledge Base article provides a concise, step-by-step guide on How to Move Emails to Junk Folder in Roundcube Webmail. Moving unwanted emails to the Junk folder helps filter out spam and keeps your inbox organized. Use this guide when you receive junk emails that should be classified as spam and removed from your main folders.

Prerequisite

• Access to your Roundcube Webmail login page.

Step-by-Step Guide

Step 1: Log in to Roundcube Webmail

• Visit the webmail login page (e.g., https://webmail.yourdomain.com).
• Enter your email address and password, then click Login .

Step 2: Locate the Original Folder

• Navigate to the folder containing the email you want to move (e.g., Inbox).

Step 3: Select the Email to Move

• Locate the email message you wish to move to the Junk folder.
• You can select multiple emails.

Step 4: Move the Email to Junk Folder

• Click More button at the top right of the page.
• Click Move to button from the dropdown options.
• Click Junk to move the selected email(s) to the Junk folder.

Step 5: Verify the Email Was Moved

• Successful message will appear confirming the email has been moved to the Junk folder.
• Additionally, you may click on the Junk folder in the left sidebar and locate the email you just moved in the folder, the email should now appear in the Junk folder and be removed from its original location.

Conclusion

By following these steps, you can move emails to the Junk folder in Roundcube Webmail. This action helps manage unwanted emails and, depending on the server configuration, may assist the spam filtering system in improving future spam detection. Emails in the Junk folder are typically automatically deleted after a specified retention period.

Should you encounter any issues or have any questions, our support team at IPSERVERONE is always here to assist you. Don’t hesitate to reach out to us at support@ipserverone.com for any help you need.